Your patients are the first callers. We're the second.

Your AI receptionist answers every call. Is it answering them right?

SecondCaller is an independent mystery caller for your dental practice's AI phone agent. Every week we call it with realistic patient scenarios — new-patient pricing, tricky bookings, an upset caller — and email you a scored report card with the exact transcripts of anything it got wrong.

Get your first report free $39/month after your free first report · cancel anytime · no setup calls
Weekly report card — Brightview Dental
New-patient pricingFAIL
Caller: How much is a new-patient exam and cleaning?
AI: "That comes to $89."
→ Your fact sheet says $149. Quoted a price retired last fall.
Scheduling edge caseWARN
Hours & location factsPASS
Upset caller → human handoffPASS
Out-of-scope question deflectedPASS
5 test calls · 3 pass · 1 warn · 1 fail · transcript attached — forward it to your vendor

The vendor who sold you the AI won't audit it.

You found out your AI quoted last year's whitening price because a patient mentioned it at the front desk. Or booked a crown into a cleaning slot. Or confidently invented a cancellation policy you don't have. Industry guides literally tell practices to "listen to your first 30 call recordings" and audit weekly — nobody has time for that homework.

Home inspectors don't work for the seller. Your AI's report card shouldn't come from its vendor.

How it works

  1. 1

    Tell us your facts

    A 10-minute form: your hours, your prices, your booking rules, what the AI should never say.

  2. 2

    We call your AI weekly

    5–10 realistic test calls against the line you own — a price shopper, a scheduling edge case, an upset caller, an out-of-scope question it should deflect.

  3. 3

    Monday report card

    Pass / warn / fail per scenario, with the transcript snippet that earned each grade. Forward it to your vendor when something fails — it's your ammunition.

What we check

  • New-patient pricing quoted correctly
  • Hours, location, parking facts
  • Scheduling edge cases (wrong slot type, double-book attempts)
  • Insurance questions handled without invention
  • Upset-caller handling and human handoff
  • Questions it should refuse to answer

We work for you, not your AI vendor.

We don't sell AI receptionists and never will. We only call lines you own and authorize. Your data stays yours.

$39/month. First report free. Cancel anytime.

One practice line, weekly test calls, Monday report card. That's the whole product.

Start with a free report

Questions

Is this safe and legal?

We only ever call the line you own and explicitly authorize, at times you approve. Never your patients, never anyone else's business.

Which AI receptionists do you work with?

Any of them — Weave, Arini, Viva, Annie, Mango Voice, custom builds. If it answers your phone, we can test it.

What if my AI passes everything?

Great — that report is your proof it's working. Most weeks, a good report is the product.

Do I need to install anything?

No. We just need your phone number and your fact sheet.